Schedule of Events

FREQUENTLY ASKED QUESTIONS

What is a Live Stream?

How do I sign up?

What events are available and what are the prices?

What payment options are available?

Will the Live Stream work on my computer, phone, and/or tablet?

What should I do to my computer to prepare for the Live Stream?

What if I sign up on my computer at the office and then want to watch the Live Stream on my home computer?

Can I host a Live Stream watching party this year?

Where do the proceeds from this Live Stream go?

Will I be able to watch this year’s Live Stream in full screen mode?

Can I record or playback the Live Stream at a later time?

I will be attending the convention. I have already paid for my convention registration. Will I be able to get a reduced price on the Gold Package?

Can I watch the Live Stream using a wireless network or cellular?

I was charged twice for the Live Stream. What should I do?

I only bought one day, but I want to upgrade to the All Week package. How do I do that?

I accidentally bought the wrong event. Can I switch my subscription?

Do I have to watch the Delayed Viewing at a certain time of the day?

Who are this years Live Stream commentators?

I want to send a "Shout Out" to my friends on the Live Stream. Who do I send those to?

What companies are producing this years Live Stream?






What is a Live Stream?
A Live Stream is the transmission of live audio and video to computers over the Internet

How do I sign up?
To sign up for the Live Stream:

1. Go to the Signup page
2. Select the package(s) you wish to see and fill out the form, click continue
3. Read and agree to the terms of the website, continue
4. Complete the credit card form, continue
5. You should now be returned to http://live.barbershop.org where you can login see your Live Stream subscriptions

To return to the Live Stream at later times go to http://live.barbershop.org and login with the username and password you chose during signup.

What events are available and what are the prices?

$159.00 - Gold Package 
This is the complete package including both the Live Stream and Delayed-Viewing of the following events:

  • Tue July 4 - The Harmony Foundation International Youth Contest
  • Wed July 5 - Quartet Quarter Finals
  • Thur July 6 - Quartet Semi-Finals
  • Fri July 7 - Chorus Contest
  • Sat July 8 - Saturday Night Spectacular
  • Sat July 8 - Quartet Finals

*Delayed-Viewing available July 12 until 12:01AM August 1, 2017.
*Does not include the AIC Show

Individual Live Events

$59 - The Harmony Foundation International Youth Contest Tues, July 4 (Live Stream Only)

$59 - Quartet Quarter Finals Wed, July 5 (Live Stream Only)

$59 - Quartet Semi-Finals Thurs, July 6 (Live Stream Only)

$49 - AIC Show Thurs, July 6 (Live Stream Only)

$59 - Chorus Contest Fri, July 7 (Live Stream Only)

Free - Saturday Night Spectacular Sat, July 8 (Live Stream Only)

$59 - Quartet Finals Sat, July 8 (Live Stream Only)

Other

$25 - Live Audio Only (Includes all events except the AIC Show)

$49 - AIC Show Delayed Viewing (Available July 12 through 12:01am August 1, 2017)

..for more information or to get started..

What payment options are available?
Visa, MasterCard, American Express and Discover Card

Will the Live Stream work on my computer, phone, and/or tablet?
Most likely. Be sure to try the test video on the main page, if it works you are fine to Signup. If the test video does not work, you should contact tech support.

How can I prepare my computer for the Live Stream?
Please refer to the instructions provided on the Technical Support page.

What if I sign up on my computer at the office and then want to watch the Live Stream on my home computer?
You can now access the Live Stream from multiple computers, at different times, by using the login that you created during the purchase process. It will work great for people who use different computers regularly for their internet access. However, we monitor for account sharing so please dont abuse this privilege. If there are too many connections for a single account access may be denied.

Can I host a Live Stream watching party this year?
Yes!

Where do the proceeds from this Live Stream go?
Your donations help fund Barbershop Harmony Society Live Stream in addition to helping the Society keep the whole world singing.

Will I be able to watch this year’s Live Stream in full screen mode?
Yes. Full screen is available for both live and delayed viewing video. The fullscreen button is located at the bottom right corner of the video player.

Can I record or playback the Live Stream at a later time?
The Live Stream is a copyrighted program and should not be recorded. Any videos posted to YouTube or other public site will be flagged for copyright infringement. Since posting copyrighted material is contrary to YouTube’s Terms of Use, the poster’s account will likely be closed.

I’m will be attending the convention. I have already paid for my convention registration. Will I be able to get a reduced price on the Gold Package?
You sure will, competitors and attendees of the International Convention will be able to enjoy delayed viewing at a reduced price as part of the Gold Package. A coupon code will be emailed to you at the conclusion of the event. The code will give you $100 off the $159 Gold Package. The coupon code doesn’t become valid until after the live competitions are over.

Can I watch the Live Stream using a wireless network or cellular?
We strongly recommend using a hard WIRED connection. Plug your computer directly into your network router if possible. Live Streams can cause additional buffering and freezing screen on the video.

I was charged twice for the Live Stream. What should I do?
Email our support team at support@riverbendmedia.com and notify them of the double charge. Provide your username and what was purchased. They will put in a refund request for you. You will get an email upon being refunded.

I only bought one day, but I want to upgrade to the Gold package. How do I do that?
Login to your account, and select to add the Gold package. After you have gone through the payment process, email the support team, support@riverbendmedia.com, telling them you wanted to upgrade. They will confirm the additional purchase, and then put in a refund request for the one day package. You will be emailed upon the refund of the one day package.

I accidentally bought the wrong event. Can I switch my subscription?
Login to your account, and select the package you intended to buy in the first place. Go through the payment process. After you have purchased the event, email the support team at support@riverbendmedia.com and tell them that you purchased the wrong event, and you need to be refunded. The support team will put in a request for a refund for the wrong event.

Do I have to watch the Delayed Viewing at a certain time of the day?
They are available Wed July 12 through July 31. They expire and are no longer viewable at 12:01am August 1, 2017. You may watch them ANYTIME and AS MANY TIMES as you like during this time period.

Who are this years Live Stream commentators?
Matt Gifford, Debbie Cleveland and Alex Morris

I want to send a "Shout Out" to my friends on the Live Stream. Who do I send those to?
We are recommending you use Social Media outlets to send your "Shout Out".
Social Media sites are listed for performers here: Quartets, Choruses, and Youth Quartets.

What companies are producing this years Live Stream?
Riverbend Media
Phone: 1-800-240-7165
www.riverbendmedia.com
support@riverbendmedia.com